Download Problem

[JibbaJabba]

Hi,

I don't post an awful lot so a bit of a lurker. Can someone help me please with regards to downloads.

I have just purchased two items and neither of them will download. I've never had this problem before and have purchased a few items over the last week or two that downloaded fine. I have sent an email message to admin (I think) but wondered if there is something I may be doing wrong? The download was Chunlin Perfect Match two items (ep and trp)
Many thanks in advance
Julie

 

[chunlin]

@JibbaJabba Hi Julie, Chantal from chunlin designs here. I'm very sorry this is happening. I checked it out and don't see anything on my side but I sent you an email with new download links. Please try them out and let me know if there's still a problem.
Again, I'm so sorry about this.

 

[JibbaJabba]

All sorted Chantal.
Thank you so much for your quick reply.

 

[chunlin]

All sorted Chantal.
Thank you so much for your quick reply.

No problem I'm glad it was resolved so quickly. Have fun with the challenges!

 

[Fayette]

Thanks for taking care of this, Chantal